Answered By: GRA Reference Last Updated: Jul 28, 2015 Views: 16
If a book is listed as "available" in KentLINK but isn't on the shelf, it might be in the sorting range, which is on the southwest side of each floor (the side closest to the elevators). If it's an oversized book (indicated by a call number beginning with q or f and the word oversized as part of the item's location), it will be with the other oversized books on the shelves near the northeast side of each floor (the side farthest from the elevators). If you still can't find a book, you can use the "Request" button in KentLINK to have the library staff look for it, and you will be notified if it is found.
There are several options for obtaining a book that you cannot find in a particular library location. If another Kent State library has it, you can have it sent to your preferred location using the "Request" button in KentLINK. The same process can be used for an item that is listed as being in storage or in the depository. If the Kent State system does not have a copy available, you can check OhioLINK and SearchOhio to see if a library in one of those systems has a copy that can be borrowed. Links to OhioLINK can be found throughout KentLINK, and links to SearchOhio are available in OhioLINK. These services can be accessed directly at http://www.ohiolink.edu/ (OhioLINK) and http://ohpir.westervillelibrary.org/ (SearchOhio). If you cannot find an item using any of these options, you can place a request with Interlibrary Loan, and the ILL staff will attempt to locate a copy that you can borrow.
On rare occasions, a book that is listed as "missing" or "lost" is actually on the shelf, so if you need such a book and don't want to wait on a copy to arrive from another library, it might be worthwhile to check the shelves.